TERMS AND CONDITIONS

Website Ownership

This website and all associated services are the legal property of Katie Davies Ltd.

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1. Service Disclaimer

 

By engaging in a psychic reading, you acknowledge and agree that the readings and services provided by Katie Queue are offered as entertainment only. Psychic readings are not to be relied upon as professional advice, be it medical, legal, financial, or otherwise. Katie Queue is not a licensed medical or financial professional, counsellor, or lawyer. The guidance offered is based solely on personal opinion and is intended to provide insights and advice for entertainment purposes.

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All payments must be made before a service or session has taken place. 

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Under UK law, it is required to state that all psychic readings, whether by phone, email, text, or live sessions, are for entertainment purposes only.

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2. Insurance and Indemnity

 

Katie Queue is insured for professional indemnity through Westminster Insurance and Towergate Insurance, specifically for small business professionals. While efforts are made to ensure the highest standards of service, Katie Queue and Katie Davies Ltd disclaim any liability for outcomes resulting from actions taken based on insights provided during a reading.

 

You agree to indemnify and hold harmless Katie Queue and all affiliated personnel from any claims, damages, or legal fees arising from your use of these services. Katie Queue has no control over any decisions or actions taken following a reading, and thus cannot and will not be held liable for outcomes of any advice or opinions shared.

 

3. Privacy Policy and GDPR Compliance

 

Katie Davies Ltd is committed to protecting your personal information in compliance with the General Data Protection Regulation (GDPR) and relevant UK data protection laws.

 

Collection of Data: Personal data collected, such as email addresses and payment details, is used solely for the purposes of providing and improving the services offered. All data is securely stored and processed in accordance with GDPR.

 

Automatic Subscription: By booking a service with Katie Queue, you will be automatically subscribed to our newsletter. You will have the option to unsubscribe from these communications upon receiving your first newsletter email.

 

Data Security: We take your privacy seriously. All personal data is securely stored, and we do not share your information with third parties without your explicit consent.

 

Right to Access: You may request access to your data, request its correction, or request its deletion at any time by contacting us at katie@katiequeue.com.

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4. Cancellations, Refunds, and Appointments

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• Cancellations: Appointments may be cancelled or rescheduled with a minimum of 48 hours’ notice. Failure to cancel within this timeframe will result in the full charge for the service.

• Payment: All payments must be received at the time of booking.

• Refunds: If you and Katie Queue are unable to establish a connection during the first 5 minutes of your reading, you may request a refund of half of the amount of your reading. This request must be submitted within one day of the reading via email at katie@katiequeue.com. Refunds are granted solely at our discretion. Refunds will not be issued if services rendered extend beyond the initial 5-minute period, or if predictions do not come to fruition. 

• ​All contracts are binding: I do not offer refunds on coaching services or readings or any packages that are available. I am here to coach you to your highest level of success, and part of that is requiring a commitment from you that you are fully invested in your coaching package. It is to your benefit to decide before purchasing your package and committing to work with me.

      Should you need to reschedule a coaching session, you may do so by providing 48 hours notice in advance of your session and          making up the session within a week of the originally scheduled date.  Sessions not cancelled 48 hours in advance will not be            eligible for make-ups.  

      There are no refunds for any of my programs

 

5. Service Termination

 

Katie Queue reserves the right to terminate services or cancel appointments at her discretion if, Katie Davies Ltd, Katie Queue holds the rights to terminate working with anyone without prior notice.

 

6. Client Age Requirement

 

All clients must be at least 18 years of age to use these services.

 

7. Additional Disclaimers

 

Katie Queue does not guarantee the accuracy, completeness, or relevance of any insights provided. Predictions are subject to various influences and cannot account for every variable affecting a client’s future.

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Additionally, Katie Queue does not answer direct questions related to legal issues, medical advice, or pregnancy.

 

8. Limitation of Liability

 

Katie Queue and her associates are not liable for any damages, direct or indirect, arising from the use or inability to use the services provided. This includes any implied warranties of merchantability or fitness for a particular purpose.

 

9. Trademarks

 

"Katie Queue" and "The Impact Formula" are registered trademarks, and all intellectual property rights are fully reserved.

 

10. Changes to Terms and Conditions

Katie Queue reserves the right to update these Terms and Conditions at any time. It is the client’s responsibility to review these terms regularly.

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By booking or using Katie Queue’s services, you indicate that you have read, understood, and agreed to these Terms and Conditions.