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Terms and Conditions

To cover all legal jurisdictions we have to claim that all Psychic services advertised on this site are strictly for entertainment only. You must be over 18 to use any of the Psychic services advertised. See ‘Disclaimer’ listed below on this webpage for further information. Due to regulations, we cannot answer questions on Health, Pregnancy, Finance or Legal matters.

Katie holds the rights to decline a reading should she feel there is not a connection. With working with many people in the public eye Katie will sign an NDA upon request. All calls, conversations and readings are done so with the up most privacy and only recorded should you request it. Katie does not share who she has spoken with or why to anyone and has turned down numerous requests to 'spill the beans' even without signing an NDA. Katie does have protection under the data act and therefore handles data, personal data and call logs with professionalism and protection. 

Service Disclaimer

By engaging in a psychic reading, you acknowledge and agree that the readings and services provided by Katie Queue are offered as entertainment only. Psychic readings are not to be relied upon as professional advice, be it medical, legal, financial, or otherwise. Katie Queue is not a licensed medical or financial professional, counsellor, or lawyer. The guidance offered is based solely on personal opinion and is intended to provide insights and advice for entertainment purposes.


All payments must be made at the time of booking or 24 hours before a service or session has taken place 

Under UK law, it is required to state that all psychic readings, whether by phone, email, text, or live sessions, are for entertainment purposes only.

All of the psychic, clairvoyant, mediumistic or astrological readings that are given are done and completed in good faith, but in some instances, the information may represent opinion or judgment. Katie cannot guarantee the accuracy or completeness of any information given during the time of the reading.

We want to make it clear that our Readers are not qualified counsellors, nor qualified medical professionals, nor do they hold any qualifications in law or finance and make no claims to this regard. A Reader may, from time to time, offer a personal opinion, but this does not constitute a consultation, may it be legal, financial or any sort of professional counselling.

We believe in your individual power to transform your life. UK law obliges us to say that all readings done by Katie– whether through the credit card, live reading, email or text reading service and all astrological reports – are for entertainment purposes only.

In using our services, you must understand that Katie do not provide recommendations, counselling, nor give any directions for you to follow. In particular, if you have any medical conditions that you are concerned about, you should always consult a qualified member of the medical profession for advice and treatment. Any opinions that Readers offer related to the spiritual aspect of any health issue are NOT a substitute for treatment by the medical profession and we strongly urge you not to use or see them as such.

Katie are not engaged in rendering medical aid, counselling or other professional services or advice, and neither shall be liable or responsible to any person or entity for any loss or damage caused, or alleged to be have been caused, directly, or indirectly, by or from the guidance given or ideas suggested, or referred to during a reading, or on this website, or in any related publications. Katie will exclude you from using our services if your behaviour suggests or intends to unreasonably offend or abuse our readers.

 

Indemnification

You agree to indemnify, defend and hold harmless Kaite, its affiliates, officers, directors, employees, consultants and agents from any and all third party claims, liability, damages and/or costs (including, but not limited to, attorneys fees) arising from your use of the Services, your violation of the Terms of Use or your infringement, or infringement by any other user of your account, of any intellectual property or other right of any person or entity. The Terms of Use will inure to the benefit of Katie, assigns, and licensees.

We have no control over nor do we guarantee any actions that you may decide to take as a result of using any of the sites and services and by using them you agree that You will not hold Us responsible for any damage arising as a result of actions taken by Customers in response to Services such as:

  • Readings and interpretations and advices provided by Readers;

  • The truth or accuracy of Content, information and Services such as readings and interpretations and advice provided by Readers;

  • The truth or accuracy of feedback, Ratings, or other Content posted by Users or Katie across all of the Websites;

  • Incorrect use by You of the Service;

  • Any additional rates and costs charged by Your service provider when using the Services.

Insurance and Indemnity

Katie Queue is insured for professional indemnity through Westminster Insurance and Towergate Insurance, specifically for small business professionals. While efforts are made to ensure the highest standards of service, Katie Queue and we disclaim any liability for outcomes resulting from actions taken based on insights provided during a reading.

You agree to indemnify and hold harmless Katie Queue and all affiliated personnel from any claims, damages, or legal fees arising from your use of these services. Katie Queue has no control over any decisions or actions taken following a reading, and thus cannot and will not be held liable for outcomes of any advice or opinions shared.

Privacy Policy and GDPR Compliance

We are committed to protecting your personal information in compliance with the General Data Protection Regulation (GDPR) and relevant UK data protection laws.

Collection of Data: Personal data collected, such as email addresses and payment details, is used solely for the purposes of providing and improving the services offered. All data is securely stored and processed in accordance with GDPR.

Automatic Subscription: By booking a service with Katie Queue, you will be automatically subscribed to our newsletter. You will have the option to unsubscribe from these communications upon receiving your first newsletter email.

Data Security: We take your privacy seriously. All personal data is securely stored, and we do not share your information with third parties without your explicit consent.

Right to Access: You may request access to your data, request its correction, or request its deletion at any time by contacting us at 
katie@katiequeue.com.

Cancellations, Refunds, and Appointments

  • Cancellations: Appointments may be cancelled or rescheduled with a minimum of 48 hours’ notice. Failure to cancel within this timeframe will result in the full charge for the service.

  • Payment: All payments must be received at the time of booking.

  • Refunds: If you and Katie Queue are unable to establish a connection during the first 5 minutes of your reading, you may request a refund of half of the amount of your reading. This request must be submitted within one day of the reading via email at katie@katiequeue.com. Refunds are granted solely at our discretion. Refunds will not be issued if services rendered extend beyond the initial 5-minute period, or if predictions do not come to fruition. 

  • ​All contracts are binding: I do not offer refunds on coaching services or readings or any packages that are available. I am here to coach you to your highest level of success, and part of that is requiring a commitment from you that you are fully invested in your coaching package. It is to your benefit to decide before purchasing your package and committing to work with me.

  • Should you need to reschedule a coaching session, you may do so by providing 48 hours notice in advance of your session and          making up the session within a week of the originally scheduled date.  Sessions not cancelled 48 hours in advance will not be            eligible for make-ups.

  • There are no refunds for any of my programs.

Service Termination

Katie Queue reserves the right to terminate services or cancel appointments at her discretion if we, Katie Queue holds the rights to terminate working with anyone without prior notice.

Client Age Requirement

All clients must be at least 18 years of age to use these services.

Additional Disclaimers

Katie Queue does not guarantee the accuracy, completeness, or relevance of any insights provided. Predictions are subject to various influences and cannot account for every variable affecting a client’s future.

Additionally, Katie Queue does not answer direct questions related to legal issues, medical advice, or pregnancy.

Limitation of Liability

Katie Queue and her associates are not liable for any damages, direct or indirect, arising from the use or inability to use the services provided. This includes any implied warranties of merchantability or fitness for a particular purpose. Should there be a reason where Katie is no longer able to perform readings or continue with business matters, then she is not liable for any points that are due or have been collected by customers. 

Trademarks

"Katie Queue" and "The Impact Formula" are registered trademarks, and all intellectual property rights are fully reserved.

Changes to Terms and Conditions

Katie Queue reserves the right to update these Terms and Conditions at any time. It is the client’s responsibility to review these terms regularly.

By booking or using Katie Queue’s services, you indicate that you have read, understood, and agreed to these Terms and Conditions.

Additional Terms and Conditions for The Impact Formula Magazine

The Impact Formula is a digital publication owned and operated by Katie, under the Katie Queue business name. Both "Katie Queue" and "The Impact Formula" are registered trademarks, and all intellectual property rights are fully reserved.

Disclaimer

The Impact Formula is dedicated to providing informative, engaging, and diverse perspectives on a variety of topics. However, the opinions, beliefs, and viewpoints expressed by contributors, guest writers, and participants do not necessarily reflect the official positions, beliefs, or opinions of The Impact Formula, Katie Queue, or Katie. While we strive to provide accurate and up-to-date information, we strongly encourage readers to conduct independent research and verify facts through additional reputable sources.

Copyright Policy and Republication Guidelines

Each article published in The Impact Formula is the intellectual property of its respective author, as acknowledged in the byline or endnote of each article. Redistribution of content from The Impact Formula is permitted in a limited, non-commercial context under the following conditions:

  1. Link Back to Original: Any redistributed article must include a link to the original issue on the Katie Queue website with the statement “Read in full, visit www.katiequeue.com/Magazine.”

  2. No Alterations: The content may not be edited, abridged, or modified in any way without explicit written permission from the author.

  3. Non-Commercial Use Only: Redistribution for profit is strictly prohibited without prior consent from the author or Katie.

  4. Commercial Usage: Katie reserves the right to request compensation for any commercial redistribution, including uses in for-profit media or publications, where prior written consent has not been obtained.

General Liability Disclaimer

Katie, Katie Queue, and The Impact Formula are not responsible for any direct, indirect, incidental, or consequential damages arising out of the use or reliance on content published within the magazine. This publication should be considered informational and educational and is not a substitute for professional advice.

​Changes to Terms and Conditions

Katie reserves the right to update these Terms and Conditions as necessary. It is the reader’s responsibility to stay informed of any changes by regularly reviewing these terms on our website.
By accessing or sharing content from The Impact Formula, you agree to adhere to these Terms and Conditions and respect the intellectual property rights held by Katie and the respective authors.

By booking a session you are agreeing to our terms and conditions

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